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New Communication Policy Announced For Glenview Stars Families

By Glenview Stars Staff, 08/18/15, 2:15PM CDT

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Level Directors to Address Feedback and Concerns

In order to foster improved communication between players and their families and the Stars organization, the Glenview Stars are happy to announce a new, streamlined process to address feedback and concerns about teams, coaches, etc.

Communication Policy

  1. The Glenview Stars desire open and full communication among its players and parents and the organization. In order to facilitate this exchange of information throughout the season, the Stars will regularly communicate via email blasts, newsletters, team meetings and updates on the Stars website.
  2. For general inquiries and communications from players and parents, please contact us at gvstarsboard@gmail.com. A board committee is in place to respond to communications forwarded in this manner.
  3. For specific communications related to your particular player or team, the Stars request that these questions, complaints, grievances and comments go through your coach (after observing the 24 hour rule), your age division Level Representative (listed below) and/or the Glenview Stars Hockey Director. Communications may be directed to just your coach, your Level Representative, the Hockey Director, or all three, depending upon your comfort level with those individuals and the nature of your communication. 
  4. The Stars are undertaking this departure in our historical communication policy to allow our hard-working team managers to focus on administrative matters for their teams.

Level Directors

Sylvain Turcotte

Glenview Stars Hockey Director